student support services

student support services

student support services provides a wide variety of services to maximize student satisfaction, personal, and academic success. student support services links students to a wide range of community services including, but not limited to, housing, health care, insurance plans, transportation, and child care resources.


additionally, student support services organizes student orientation, a variety of student activities, and workshops. they also facilitate academic support for students in need of tutoring or strengthening of foundational skills.


please visit student support services to have your id photo taken, gain information about no cost gym memberships, and ongoing information about registration, events, and graduation.


new student orientation

student orientation, held before the beginning of each quarter, is the key to successful matriculation.


it not only gives new students the opportunity to meet and network with university officials, but to also understand different university policies, procedures and available opportunities.


the welcome center has an open-door policy, students can drop by anytime during the business hours to receive assistance.

student support services locations

alexandria campus

office address:
2900 eisenhower ave, alexandria, va 22314
location: second floor

phone: 571-699-3200

baltimore campus

office address:
210 s central ave, baltimore, md 21202
location: 1st floor

phone: 410-752-4710

falls church campus

office address:
7777 leesburg pike, falls church, va 22043
location: room 210s

phone: 703-734-5318 ext. 3426

woodbridge campus

office address:
14349 gideon dr #4641, woodbridge, va 22192
location: woodbridge campus

phone: 703-897-1982 ext. 2418

student grievance procedures

complaints or concerns about internally unresolved educational experiences should be addressed to the following oversight organizations:


concerning fraud, waste, or abuse of u.s. department of education funds or programs

inspector general’s hotline

office of the inspector general
u.s. department of education
100 maryland avenue, sw
washington, dc 20202

(800) 647-8733

concerning internally unresolved student complaint or concern

accrediting council for independent colleges and schools

750 first street, ne, suite 980
washington, dc 20002-4241

(202) 336-6780

concerning internally unresolved complaints or concerns: *this includes distance learning

state council of higher education for virginia

101 n. 14th st., 10th floor
james monroe building
richmond, va 23219

tel: (804)225-2600
fax: (804)225-2604

concerning a complaint or concern about an unresolved educational experience (maryland residents)

maryland higher education commission

6 north liberty street, 10th floor
baltimore, md 21202

tel: (410) 767-3388
fax: (804)225-2604

office of the attorney general
consumer protection division

200 st. paul street
baltimore, md 21202

consumer protection hotline:
tel: 410-528-8662

*under the aegis of the state authorization reciprocity agreements (sara) stratford university accepts oversight by the state council of higher education in virginia (schev) for students enrolled in distance education courses or programs.


see national council for state authorization reciprocity agreements for stratford university, click here.